PRELIMINARY INFORMATION FORM
PRELIMINARY INFORMATION FORM
The subject of this Sales Contract Preliminary Information Form is the Law No. 6502 on the Protection of Consumers – Regulation on Distance Contracts in relation to the sale and delivery of the product/products that the SELLER sells to the ORDER/BUYER and whose qualities and sales prices are specified below. :27.11.2014/29188) covers the rights and obligations of the parties. By accepting this preliminary information form, the BUYER accepts in advance that if the subject of the contract approves the order, he will be under the obligation to pay the price of the order and the additional fees, if any, such as shipping fee and tax, and that he has been informed about this matter.
- SELLER INFORMATION
Title: Zeynep ZUMRE / MOCCO
Address: Bayındır Mahallesi 329 Street Floor: 4 Flat: 10 Muratpaşa/Antalya
Phone: 0536 880 98 50
- BUYER INFORMATION (Hereinafter referred to as BUYER.)
Person to be delivered:
- ORDERING INFORMATION(Hereinafter referred to as ORDERER.)
- CONTRACT SUBJECT PRODUCT/PRODUCTS INFORMATION
5.1 The product/products subject to the contract are products prepared in line with the request and/or personal needs of the BUYER, in other words, specially produced by the SELLER upon order, and the entire payment shall be received upon the conclusion of the contract. Payments can be made by wire transfer / EFT or by credit card, within the bank and account information specified on the SELLER’s website.
5.2 The delivery time of the order is approximately 40 days after the payment for the above-mentioned product price. The product subject to the contract will be made to the address specified by the BUYER when ordering. All responsibility belongs to the SELLER until the delivery of the product to the relevant cargo company. In the event that the products are to be delivered to another person other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
5.3 The CONSUMER/BUYER is required to check the Products as soon as they are received and to record the defects they see on the product and/or the cargo immediately at the time of delivery of the product and notify the SELLER within 24 hours from the delivery at the latest.
- GENERAL PROVISIONS
6.1. The BUYER accepts, declares and undertakes that he has read the preliminary information about the basic characteristics, sales price, payment method and delivery of the product subject to the contract on the website of the SELLER and that he is informed and gives the necessary confirmation in electronic environment. BUYER; Confirming the Preliminary Information in electronic environment, accepts, declares and undertakes that he has obtained the address to be given by the SELLER to the BUYER before the establishment of the distance sales contract, the basic features of the ordered products, the price of the products including taxes, payment and delivery information accurately and completely. . 6.2. Each product subject to the contract is delivered to the person and/or organization at the address indicated by the BUYER or the BUYER, within the period specified in the preliminary information section of the website, depending on the distance from the BUYER’s place of residence, not exceeding the legal period of 30 days.
If the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.
6.3.The SELLER undertakes to deliver the product subject to the contract in full, in accordance with the qualifications specified in the order, and with warranty documents, user manuals, if any, and to perform the work in accordance with the principles of accuracy and honesty, with the information and documents required by the business, in accordance with the requirements of the legal legislation, free from all kinds of defects. It accepts, declares and undertakes to act with caution and foresight, to protect and increase the service quality, to show the necessary care and attention during the performance of the work. 6.4. The SELLER may supply a different product with equal quality and price, by informing the BUYER and by obtaining his explicit approval, before the contractual performance obligation expires. 6.5. The SELLER accepts, declares and undertakes that if it is impossible to fulfill the product or service subject to the order, it will notify the consumer in writing within 3 days from the date of learning and return the total price to the BUYER within 14 days. . 6.6. The BUYER accepts, declares and undertakes that he/she will confirm this Preliminary Information Form electronically for the delivery of the product subject to the contract, and that in case the contract product price is not paid for any reason and/or it is canceled in the bank records, the SELLER’s obligation to deliver the contract product will end it does.
6.7.After the delivery of the product subject to the contract to the person and/or organization at the address indicated by the BUYER or the BUYER, as a result of the unfair use of the BUYER’s credit card by unauthorized persons, if the price of the product subject to the contract is not paid to the SELLER by the relevant bank or financial institution. It accepts, declares and undertakes that it will return it to the SELLER within 3 days at the SELLER’s expense. 6.8. The SELLER accepts, declares and undertakes to notify the BUYER if the product subject to the contract cannot be delivered within the period due to force majeure situations such as the occurrence of circumstances that are beyond the will of the parties, unforeseeable and prevent and / or delay the fulfillment of the obligations of the parties. The BUYER also has the right to demand from the SELLER the cancellation of the order, the replacement of the product subject to the contract with its precedent, if any, and/or the postponement of the delivery period until the obstacle is removed. In case the order is canceled by the BUYER, the product amount is paid to him in cash and in one lump sum within 14 days in the payments made by the BUYER in cash. In the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 14 days after the order is canceled by the BUYER. The BUYER may take 2 to 3 weeks on average for the amount returned to the credit card by the SELLER to be reflected to the BUYER’s account by the bank, and since the reflection of this amount to the BUYER’s accounts after the return of this amount to the bank is entirely related to the bank transaction process, the BUYER shall inform the SELLER for possible delays. accepts, declares and undertakes that it cannot be held responsible.
- BILLING INFORMATION
Invoice delivery: The invoice will be delivered to the invoice address along with the order during order delivery.
- RIGHT OF WITHDRAWAL
8.1. BUYER; In distance contracts related to the sale of goods, within 14 (fourteen) days from the date of delivery of the product to him or the person/organization at the address indicated, he may use his right to withdraw from the contract by rejecting the goods without taking any legal or criminal responsibility and without giving any reason, provided that he informs the SELLER. In distance contracts related to service provision, this period starts from the date of signing the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in the service contracts where the performance of the service has started with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER. By accepting this contract, the BUYER accepts in advance that he has been informed about the right of withdrawal. 8.2. In order to exercise the right of withdrawal, a written notification must be given to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and the product must not be used within the framework of the provisions of the “Products for which the Right of Withdrawal cannot be exercised” regulated in this contract. In case this right is exercised, 8.2.1 3. The invoice of the product delivered to the person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued.) 8.2.3. The products to be returned must be delivered complete and undamaged together with the box, packaging and standard accessories, if any. 8.2.4. The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 10 days at the latest from the receipt of the withdrawal notification and to return the goods within 20 days. 8.2.5. If there is a decrease in the value of the goods due to the fault of the BUYER or if the return becomes impossible, the BUYER is obliged to compensate the damages of the SELLER at the rate of the defect. However, the BUYER is not responsible for the changes and deteriorations that occur due to the proper use of the goods or products within the right of withdrawal period.
8.2.6.In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign is cancelled.
- PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL
9.1.a) Contracts for goods or services whose prices change depending on the fluctuations in the financial markets and which are not under the control of the seller or supplier.
- b) Contracts for goods prepared in line with the wishes or personal needs of the consumer.
- c) Contracts for the delivery of perishable or expired goods.
ç) From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contracts for the delivery of those whose return is unsuitable in terms of health and hygiene.
- d) Contracts for goods that are mixed with other products after delivery and cannot be separated due to their nature.
- e) Contracts for books, digital content and computer consumables, data recording and data storage devices offered in material media if protective elements such as packaging, tape, seal, package are opened after the delivery of the goods
- f) Contracts for the delivery of periodicals such as newspapers and magazines, excluding those provided under the subscription contract.
- g) Contracts for accommodation, transportation of goods, car rental, food and beverage supply and the use of leisure time for entertainment or rest, which must be made on a certain date or period.
ğ) Contracts regarding services performed instantly in electronic environment or intangibles delivered instantly to the consumer.
- h) Contracts regarding the services that are started to be performed with the approval of the consumer, before the expiry of the right of withdrawal.
In order to return cosmetics and personal care products, underwear products, swimwear, bikinis, books, reproducible software and programs, DVD, VCD, CD and cassettes and stationery consumables (toner, cartridge, ribbon, etc.), their packages are unopened, untested, intact. and they must be unused.
9.2. Applications regarding consumer complaints and objections, T.C. Within the monetary limits determined by the Ministry of Industry and Trade in December every year, the consumer can bring the problems to the arbitral tribunal or the consumer court in the place where he/she purchases the goods or services or where he/she resides.